Prelucrarea datelor cu caracter personal

The Personal Data Operator regarding the personal data provided / received is ADDINOL LUBRICANTS ROMANIA SRL, (hereinafter referred to as "the Company "), a Romanian legal person, based in Bucharest, Ronda nr. 31, Body B, Apartment 2, Room 8, District 2, registered at the Trade Registry Office under no. J40 / 3847 / 10.05.2002, CUI: 14626250, e-mail: office@addinol.ro 

Since we are always open to hear your opinions and to provide any additional information you may need regarding the processing of your data, we encourage you to contact Officer SC ADDINOL Lubricants Romania SRL data protection at the e-mail office@addinol.ro or by post or courier at Str. Ronda nr. 31, body B, apartment 2, room 8, sector 2 - with reference: to the attention of SC ADDINOL Lubricants Romania SRL responsible with data protection. 

In general, we collect your personal data directly from you so you have control over the type of information you provide us. For example, we get information from you like this 

When you create an account with ADDINOL Lubricants Romania SRL, please send us: telephone number, e-mail address, mailing address, first and last name; 

Within your personal page (My Account) from SC ADDINOL Lubricants Romania SRL you can add additional information such as: Company CUI, Company Name, Alternative Delivery Address; 

When placing an order, you provide us with information such as: the product you want, your first and last name, delivery address, billing details, payment method, phone number, bank card details, etc. 

We can also collect and then process certain information about your behavior while you visit our website, personalize your online experience, and make offers tailored to your profile. We invite you to learn more details in this respect by consulting the section on the purposes of the processing below. 

On our website we can store and collect information in cookies and similar technologies, according to the Cookie Policy. 

We do not collect or otherwise process sensitive data included in the General Data Protection Regulation in special categories of personal data. We also do not want to collect or process data of minors under the age of 16. 

We will use your personal data for the following purposes: 

1. To provide SC ADDINOL Lubricants Romania SRL for your benefit. 

This general purpose may include, as appropriate, the following: 

a) Create and manage the account within SC ADDINOL Lubricants Romania SRL platform ; 

b) Processing of orders, including taking over, validating, dispatching and invoicing; 

c) Solving cancellations or problems of any kind related to an order, to the goods or services purchased; 

d) return of the products according to the legal provisions; 

e) Refund of the value   products according to the legal provisions; 

f) Provide support services, including answers to your questions about your orders or the goods and services of SC ADDINOL Lubricants Romania SRL 

Processing your data for these purposes is in most cases necessary for the conclusion and performance of a contract between SC ADDINOL Lubricants Romania SRL and you. Also, some processing under these purposes is required by applicable law, including tax and accounting legislation. 

2. To improve our services 

We always want to offer you the best online shopping experience. To do this, we may collect and use certain information about your Purchaser behavior, we may invite you to fill in satisfaction queries subsequent to the completion of an order, or we can conduct market research and market research directly or through partners. 

We base our activities on our legitimate interest in doing business, always taking care that your fundamental rights and freedoms are not affected. 

3. For marketing 

We want to keep you informed about the best offers for the products / services you are interested in. In this regard, we can send you any type of message (such as: e-mail / SMS / phone / mobile push / webpush / etc.)   containing general and thematic information, information on similar or complementary products to those you have purchased, information on offers or promotions, product information added in the "My Account / Basket" section or the   "Account / Favorites" or you have shown interest to acquire them, as well as other commercial communications such as market research and opinion polls, and we can display personalized recommendations on our website and email. In order to provide you with information of interest to you, we may use certain data about your buyer behavior (e.g., products viewed / added to wishlist / purchased) to create a profile. We always ensure that such processing is done with due respect for your rights and freedoms, and that decisions taken thereon have no legal effect on you and do not   affects similarly to a significant extent. 

In most cases, we base our marketing communications on your prior consent. You can change your mind and withdraw your consent at any time by: 

- Accessing the unsubscribe link displayed in the messages you receive from us; or through 

- Contacting ADDINOL Lubricants Romania SRL using the contact details described above. 

In some situations, we can base our marketing activities on our legitimate interest in promoting and developing our commercial activity. In any situation where we use information about you for our legitimate interest, we take care and take all necessary measures to ensure that   your fundamental rights and freedoms are not affected. However, you may, at any time, request us, by the means described above, to stop processing your personal data for marketing purposes, following your request. 

4. To defend our legitimate interests 

There may be situations in which we use or transmit information to protect our rights and commercial activity. These may include: 

- Measures to protect the website and users of SC ADDINOL Lubricants Romania SRL platform against cyber attacks: 

- Measures to prevent and detect fraud attempts, including the transmission of information to competent public authorities; 

- Measures to manage various other risks. 

The general focus of these types of processing is our legitimate interest in defending our commercial activity, being understood that we ensure that all the measures we take guarantee a balance between our interests and your fundamental rights and freedoms. 

We also, in some cases, base our processing on legal provisions such as the obligation to safeguard the goods and values provided for by the applicable legislation in this field. 

As a general rule, we will store your personal data as long as you have an account on SC ADDINOL Lubricants Romania SRL platform . You may request us to delete certain information or account closure at any time and we will respond to these requests, subject to the storage of certain information, including after the account has been closed, in cases where applicable law or legitimate interests impose it.

As the case may be, we may transmit or give you access to certain personal data of the following categories of recipients: 

- companies within the same group of companies as SC ADDINOL Lubricants Romania SRL 

- partners of SC ADDINOL Lubricants Romania SRL 

- courier service providers; 

- payment / banking service providers; 

- Marketing Services Providers; 

- market research service providers; 

- insurance companies; 

- IT service providers; 

- other companies with whom we can develop joint programs to market our goods and services. 

If we have a legal obligation or if it is necessary to protect our legitimate interest, we can also disclose certain personal data to public authorities. 

We ensure that access to your data by third-party private law entities is done in accordance with the legal provisions on data protection and confidentiality of information, based on contracts concluded with them. 

In which countries transfer your personal data  

We currently store and process your personal data on the territory of Romania. 

However, we may transfer certain of your personal data to entities located in the European Union or outside the Union. 

You can contact us anytime, using the contact details listed above, to find out more about the countries where we transfer your data, the pairs and the safeguards we have applied to these transfers. 

We are committed to ensuring the security of personal data by implementing appropriate technical and organizational measures, according to industry standards. 

The transmission of your personal data is done using state-of-the-art encryption algorithms and stored on secure servers while ensuring data redundancy. 

To make payments, we use the services of euplatesc.ro payment processor. Any payment information is encrypted using HTTPS encryption technology. 

Despite the steps taken to protect your personal data, we would point out that the transmission of information via the Internet in general or through other public networks is not completely secure, with the risk that data may be seen and used by third parties unauthorized parties. We can not be responsible for such vulnerabilities of systems that are not under our control. 

The General Data Protection Regulation recognizes a series of rights with respect to your personal data. You can request access to your data, correct any mistakes in our files, and / or you can oppose the processing of your personal data. You can also exercise your right to complain to your competent supervisory authority or to appeal to the courts. As the case may be, you may also have the right to request the deletion of your personal data, the right to restrict your data processing and the right to data portability. 

More information about each of these rights can be obtained by reviewing the table below. 

In order to exercise your rights, you can contact us using the contact details listed above. Please note the following if you want to exercise these rights: 

Identity. We take seriously the confidentiality of all records that contain personal data. For this reason, please send us your requests regarding such records using the email address of the SC ADDINOL Lubricants Romania SRL account . Otherwise, we reserve the right to verify your identity by requesting additional information to confirm your identity. 

Fees. We will not charge a fee to exercise any right with respect to your personal data, unless your request for access to information is ungrounded, repetitive or excessive, in which case we will charge a reasonable amount in such circumstances.   We will inform you of any fees applied before you resolve your request. 

Response time. We plan to respond to any valid requests within a maximum of one month, unless this is particularly complicated or if you have made several requests, in which case we will respond within a maximum of two months. We'll let you know if we'll need more than a month. We may ask if you can tell us exactly what you want to receive or what you are worried about. This will help us to act faster and shorten the response time to your request. 

Rights of third parties. We do not have to respect an application if it adversely affects the rights and freedoms of other people concerned. 

Rights concerned               Description 

access 

              You can ask us: 

•               to confirm that we process your personal data; 

•               to provide you with a copy of this data; 

•               to provide you with other information about your personal data, such as  

•               the data we have, what we use, who we divulge,  

•               if we transfer them abroad and how we protect them, as long as we keep them,  

•               what rights do you have, how can you make a complaint, where we got your data,  

•               to the extent that the information has not already been provided to you by this information._ _______________________________________ 

Correction               You may ask us to rectify or complete your personal data  inaccurate or incomplete. 

We may try to verify the accuracy of the data before the rectification  them. 

You may ask us to delete your personal data, but only if: 

• they are no longer necessary for the purposes for which they were collected; or 
• you have withdrawn your consent (if the data processing is based on  
• consent); or you follow a legal right to oppose you; or they were  
• illegally processed; or we have a legal obligation to do so. 

We do not have to comply with your request to delete your data with  if your personal data is processed  required: to comply with a legal obligation; or 

• to establish, exercise or defend a right in court. 

There are certain other circumstances in which we are not obliged to comply with the request  your data deletion, although these two are the most likely circumstances in  which we may refuse this request. 

Be aware that, before exercising this right, you will be discharged from your account  SC ADDINOL Lubricants Romania SRL and save all documents related to orders made by  at SC ADDINOL Lubricants Romania SRL , regardless of whether billing has been made to you or to another  natural or legal person (such as invoices, warranty certificates).  

If you do not do this before exercising your right of removal,  you will lose all these documents and SC ADDINOL Lubricants Romania SRL it will be impossible to get them  makes available, as the case may be, because the process of data deletion, respectively of the SC ADDINOL Lubricants Romania SRL account , with all the data and documents related to it, is an irreversible process. 

You can ask us to restrict the processing of personal data, but only in where: their accuracy is contested (see rectification section),  to allow us to verify their accuracy; or processing is illegal,  but you do not want the data to be deleted; or they are no longer needed for the purposes for which they were collected, but you need them to notes, exercise or defend a right in court; or you have exercised the right to opposes you, and checking whether our rights are prevailing is in progress. 

We may continue to use your personal information as a result of a request where: 

• we have your consent; or 
• to establish, exercise or secure the defense of a right in court; or 
• to protect the rights of SC ADDINOL Lubricants Romania SRL or of any other natural or legal person.

You may ask us to provide your personal data in a structured format, currently used and readable automatically, or you can request it to be "Ported" directly to another data operator, but in each case only if: 

• processing is based on your consent or on completion or execution  
• a contract with you; and processing is done by automatic means.

You can oppose at any time for reasons related to your particular situation learn, processing your personal data on our legitimate interest, if you believe that your fundamental rights and freedoms prevail to this interest. 

You can also opt out of processing your data for marketing purposes at any time directly (including profiling) without giving any reason, in which case we will stop in the shortest possible time this processing. 

You can ask that you not be the subject of a decision based solely on automatic processing, but only when that decision: 

• produces legal effects with regard to you; or 
• affects you in a similar way and to a significant extent. 

This right does not apply if the decision reached after the taking automated decisions: 

• we are required to conclude or run a contract with you; 
• is authorized by law and there are adequate safeguards for your rights and freedoms;
  or 
• is based on your explicit consent

You have the right to complain to the Surveillance Authority about processing your personal data. In Romania, contact details of the data protection supervisory authority shall be as follows: 

The National Supervisory Authority for Personal Data Processing 
Avenue G-ral. Gheorghe Magheru no. 28-30, Sector 1, postal code 010336, Bucharest,  Romania
Phone: +40.318.059.211 or +40.318.059.212;
E-mail: anspdcp@dataprotection.ro 

Without affecting your right to contact the authority at any time  supervision, please contact us in advance, and we promise that we will makes every effort to solve any problem amicably.    

________________________________________ 

•               We remind you that you can contact SC ADDINOL Lubricants Romania SRL at any time with data protection by transmitting your request in any of the following ways: 

- by e-mail at: office@addinol.ro or 

- by post or courier at: Ronda 31B Street, Sector 2, Bucharest - with mention in the attention of SC ADDINOL Lubricants Romania SRL with data protection.